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From318US$ /night
Check-in
04Dec2025Select date
Check-out
05Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Playa De Bavaro, Punta Cana, Dominican Republic
-
Close to Arena Gorda Beach
Perfect
8.2
8.3
/10
4.4
/5

Zel Punta Cana, a 5-star hotel rated 8.1/10 on Booking.com, features an exclusive main swimming pool, a private beach with full concierge service, and spacious suites. This Punta Cana hotel is designed for travelers interested in excursions, water sports and nightlife.

Rooms & Amenities

Rooms at Zel Punta Cana offer comfortable amenities, including air conditioning, a furnished balcony with hydromassage bathtub, and fully stocked minibars. Suites feature Caribbean-style décor, dark wood furniture, and marble floors, while free Wi-Fi is available throughout the property.

Dining Options

Dining options at Zel Punta Cana include three on-site restaurants that serve a variety of international cuisines. Guests can enjoy poolside dining and three bars for refreshing beverages.

Leisure & Activities

Leisure facilities at the hotel include an extensive spa, outdoor pools with waterslides, and direct access to the private beach. Activities such as water sports and entertainment programs for all ages are available, enhancing the guest experience.

Services & Transportation

Zel Punta Cana provides services like a 24-hour front desk and concierge service to assist guests. The hotel is also conveniently located within walking distance of bus stations for easy transportation.

Must-do experiences

  • Visit Hoyo Azul for a stunning cenote swim and beautiful views.
  • Savor fresh seafood at La Yola for a delightful beachside meal.
  • Explore the Indigenous Eyes Ecological Park for lush nature trails.
  • Take a day trip to Saona Island for pristine beaches and relaxation.
  • Don't miss the local market in Higüey for authentic crafts and food.
View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Zel Suite
2 persons
75 m² 
1 Double bed
Air conditioning
Zel Swimup Suite
2 persons
75 m² 
1 King-size bed
Air conditioning
Zel Swimup Master Suite
2 persons
100 m² 
1 King-size bed
Air conditioning
Zel Master Suite
2 persons
100 m² 
1 King-size bed
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Punta Cana 13.7 km
Airports
Punta Cana (PUJ) 18.5 km
La Romana International (LRM) 81.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course
  • Yoga class
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Massage
  • Public Bath

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
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Dining Onsite

Zel Punta Cana, All Suites features an enticing selection of dining venues that blend local and international flavors. With modern and traditional ambiances, each restaurant offers a distinct culinary experience, inviting guests to indulge in delightful dishes paired perfectly with the vibrant atmosphere.
Zel Punta Cana, All Suites Restaurant photo
Zel Punta Cana, All Suites Restaurant photo
Zel Punta Cana, All Suites Restaurant photo

Volcan

Steakhouse
Ambiance
Modern atmosphere, perfect for an elegant dinner setting.
Key Offerings
Signature steaks cooked to perfection, complemented by a carefully curated wine list. An ideal spot for meat lovers seeking a rich culinary experience.
Reservation
Required
Dinner only; specific hours may vary.

Nokyo

Japanese
Ambiance
Modern and sophisticated, focusing on Japanese culinary artistry.
Key Offerings
A range of traditional Japanese dishes, including sushi and teppanyaki, delivered in a stylish setting. A true delight for fans of Japanese cuisine.
Reservation
Required
Dinner only; specific hours may vary.

Tacorini

Mexican
Ambiance
Traditional décor paired with a warm and inviting atmosphere.
Key Offerings
Authentic Mexican flavors featuring house specialties such as tacos and enchiladas, putting a vibrant twist on classic dishes. Perfect for those seeking a taste of Mexico.
Reservation
Required
Dinner only; specific hours may vary.

Parda

International
Ambiance
A blend of traditional and modern styles, creating a welcoming dining environment.
Key Offerings
A diverse menu catering to all preferences, served throughout the day from breakfast to dinner. Features local and international dishes ideal for casual family meals or leisurely lunches.
Reservation
Not needed
Breakfast, Lunch, Dinner; specific hours may vary.

Location

Playa De Bavaro, Punta Cana, Dominican Republic
Map view
Playa De Bavaro, Punta Cana, Dominican Republic
Nearby
Shopping Area
Palma Real Shopping Village
370 m
Restaurants
Dolce Italia Bavaro
330 m
Plaza Palma Real Shopping Village
Rare Steakhouse
810 m
Paradisus Palma Real
La Piazzetta Trattoria Pizzeria
2.1 km
Residencial LosCorales
Restaurante Venezia
1.1 km
Avenida Alemania Plaza Costa Bavaro #108

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.2
8.2/10 based on 95 reviews
Theodore
United Kingdom, February  2025
7.6/10

I just returned from a family vacation at the Reserve, and overall, it was a wonderful experience. The beach was fantastic without any seaweed issues, and we always found chairs to relax in, thanks to the Family Concierge section's ample seating. However, the dining experience was a bit hit or miss, with some restaurants needing improvements. The service was generally attentive, especially from staff like Milly and Darling, but the wait at some dining options could be long.

Rooms
8.0
Our one-bedroom suite in the Family Concierge was clean, comfortable, and well-stocked with drinks and snacks daily, though it showed some age.
Service
7.0
Service was mostly great, especially with Milly going above and beyond; however, we noticed a decline when we declined to meet with sales staff.
Location
9.0
The resort grounds were beautiful, filled with palm trees and lush plantings, but it was about 500 meters from the beach.
Dining
6.0
Dining was a mixed bag; while some restaurants like Brisas and the seafood buffet were excellent, the sushi restaurant had service issues, and overall, the wine selection didn't live up to expectations.
Facilities
8.0
The facilities were well-maintained, and the kids' club was fantastic, enhancing the family-friendly atmosphere of the resort.
Beautiful beach
Dining inconsistencies
Christina
United Kingdom, February  2025
6.6/10

Our stay started off with high hopes, but it turned out to be quite disappointing. The room was clean and comfortable, but we faced constant noise issues that really affected our family's experience. The staff needs better training, as service felt lacking despite the beautiful grounds of the hotel. We're glad we chose this location with its stunning beach, but overall, we expected much more for what we paid.

Rooms
7.0
The room was clean and comfortable, but we struggled with noise from outside and inadequate service issues that marred the experience.
Service
5.0
Service was inconsistent, with a lack of attentiveness from staff that impacted our overall experience.
Location
8.0
The hotel is located in a beautiful area, with easy access to the beach which made it a highlight during our stay.
Dining
5.0
Dining options were limited, and many times we found food conditions questionable, which was disappointing.
Facilities
6.0
Facilities were decent, but improvements in promptness, especially with amenities like towel management, are needed.
Elijah
United Kingdom, December  2024
8.6/10

Our family vacation at The Reserve at Paradisus Palma Real was absolutely wonderful. The service was exceptional, with dedicated staff who really catered to our needs. The pools were perfect for the kids, though I wish the beach was closer. Overall, it was a fantastic experience that my family loved, and we are eager to return.

Rooms
8.0
The room was beautiful and spacious, though it showed minor signs of aging. It was impeccably clean and well stocked with drinks and snacks daily.
Service
10.0
The service we received was outstanding, especially from our concierge. They helped with everything from dinner reservations to fun activities for our kids.
Location
7.0
The location is beautifully maintained with plenty of palm trees and vibrant flowers, although the beach was about an 8-minute walk away.
Dining
9.0
Dining was delightful with a great variety of options. The food was top-notch, and we were always satisfied with our meals.
Facilities
9.0
Facilities were excellent, with multiple pools that the kids enjoyed and plenty of cabanas for relaxation.
Luna
United Kingdom, December  2024
9.2/10

Our stay at The Reserve was outstanding! It's a wonderful spot for families with kids, offering a private and quieter atmosphere. The staff made us feel like family, but we did notice some changes in the dress code that we thought could be improved. Overall, it's a fantastic place to relax and enjoy a vacation with great amenities.

Rooms
9.0
The rooms were very nice, kept clean, and well-stocked. We loved that we had our own private garden and pool entrance.
Service
10.0
Service was exceptional, especially from our concierge who went above and beyond to help us with reservations and made our kids feel special. Every staff member was attentive and welcoming.
Location
9.0
The resort is beautifully landscaped with lush greenery and palm trees, providing a relaxing atmosphere. It's close enough to the main areas of the resort, making everything easily accessible.
Dining
8.0
Dining was generally very good, especially at the buffet and A la carte restaurants. The variety was pleasant, although the new dress code for gourmet restaurants felt a bit off for the atmosphere.
Facilities
10.0
The facilities were fantastic, especially the large pools and the beach area that had reserved spots for Family Concierge guests.
Ava
United Kingdom, September  2024
8.0/10

We had an amazing family getaway at The Reserve! The staff went above and beyond to make our stay enjoyable, especially our concierge Johanna, who was a lifesaver with our kids. However, the rooms felt like they could use some updates, and the dining options, while adequate, weren't extraordinary. Overall, the service was excellent and made up for a few minor shortcomings.

Rooms
7.0
The family concierge room was spacious and comfortable, but I found some of the furnishings a bit outdated.
Service
10.0
Service was exceptional, with much attention from our concierge and other staff who went out of their way to make us feel welcome.
Location
9.0
The location was beautiful, nestled within lush landscaping that provided ample shade, perfect for a family vacation.
Dining
6.0
Dining was decent, but we felt the breakfast options could be improved. Overall, the food was adequate.
Facilities
8.0
The facilities were very nice, with a great pool area, but some improvements could enhance the overall experience.
Exceptional service
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
A continental breakfast is served at affordable prices. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Russian
Number of rooms:
188
Former name
garden suites by melia
FAQs
About Zel Punta Cana - All Suites
How far is Zel Punta Cana, All Suites from Punta Cana International Airport?
The hotel is located 25 km from Punta Cana International Airport.
What popular attractions are near Zel Punta Cana, All Suites?
Nearby attractions include Dolphin Island Park (2 km), Cortecito Beach (3 km), and Palma Real Shopping Village (2 km).
What are the check-in and check-out times at Zel Punta Cana, All Suites?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Zel Punta Cana, All Suites?
The hotel has four on-site restaurants, including Volcan, and a snack bar.
Is there a spa at Zel Punta Cana, All Suites?
Guests can enjoy a full-service spa at the hotel, which offers massage and wellness treatments for an additional cost.
What amenities are provided in the rooms at Zel Punta Cana, All Suites?
Rooms include air conditioning, a flat-screen TV, a mini fridge, coffee/tea making facilities, and a private terrace with a 2-person Jacuzzi.
Does Zel Punta Cana, All Suites offer beach access?
Yes, the hotel features direct access to a private beach area.
Is parking available at Zel Punta Cana, All Suites?
Private parking is available on-site for free without the need for a reservation.
What activities are available at Zel Punta Cana, All Suites?
The hotel offers a variety of activities, including water sports, golf, tennis, and evening entertainment.
Does Zel Punta Cana, All Suites have a fitness center?
The hotel includes a fitness center as part of its amenities.
What family-friendly features does Zel Punta Cana, All Suites have?
The property offers children's swimming pools and a range of activities for kids.
Are there any nearby restaurants to Zel Punta Cana, All Suites?
Nearby restaurants include Outback Steakhouse (0.5 km), Lemon Fish Cevicheria and Bar (0.5 km), and Dolce Italia Bavaro (0.5 km).

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Check-in
04Dec2025Select date
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05Dec2025Select date
Rooms and Guests2 Guests, 1 Room